Vacuum Cleaner » Vacuum Troubleshooting » 12 Guidelines for Hoover WindTunnel Troubleshooting – Videos Included

12 Guidelines for Hoover WindTunnel Troubleshooting – Videos Included

When you used to Hoover WindTunnel, sometimes it’s not working well or it stops working. Today we’re going to discuss Hoover WindTunnel troubleshooting. Well, before I proceed with it, I need to go back to the past.

I dearly love my dog – a chocolate lab – but as of late, the house was starting to malodor.  Maybe I needed a different vacuum cleaner to replace the canister vac.


Being of a particular age I had many years of home cleaning experience. I grew up with a canister vacuum and I used a canister vac in my major life. No, not the same one, I had more.

I hated the discharge smell from my present vacuum cleaner even though I change the bag every single time and I questioned how well it was picking up the pet hair.

I did a little google research, checked with various review expert and I found the best vacuum cleaner under $100.

And – this Hoover Windtunnel model came up as a savior and not too much price. So even though I figure that putting some decent money down for a good appliance is not usually a bad strategy.

This Hoover WindTunnel cleaned my blankets and carpets like they haven’t been washed in ages and overnight my house smelled better. My mats were brighter and they were pleasant. Really – it lifted the mass. I am happy, to say the least, and I am willing to express its bad things as long as it keeps on cleaning my house.

When you used to Hoover WindTunnel, sometimes it’s not working well or it stops working.

Today we’re going to solve this issue.

Top 12 Guidelines

1. Hoover WindTunnel stops working

This is one of the most common problems of Hoover WindTunnel. The reasons for the problem discussed below.

Check out clogging

At first check your performance indicator light, when it turns red that usually means there’s something clogging your vacuum.

So, it’s a clog causing your vacuum to shut off.

Remove your hose from both ends and check it all. Take a broom handle clean it through with a stick to knock out anything that may be stuck.

Then remove the hood from the nozzle and check the lower hose.

If didn’t work it properly their is could be a clogged filter to check this remove your dirt cup and lift the filter.

You have to clean its dust and rinse for one or two minutes under warm water and you’ll have to let it dry for a full day.

Check the brush roll

Check your WindTunnel brush roll. If your brush doesn’t spin, double-check the switch mode to make sure that, you’re not inception only mode.

If there is any blockage or hair take a knife to cut along this brush roll and get all the extra hair off of a shape.

You can find it easy to do, you just need to take off soleplate screws to pull the soleplate off the machine and replace the best. That’s all you have to do for maintenance.

You can find this belt in most places and that should fix your problem.

Most cases of a jammed brush bar are easy to clean, you have to simply pull the debris from the brush bar.

But in some vacuums, this method does not work properly. If you need to clear a problematic blockage like Dyson brush bar not spinning, you can take the brush bar out of the housing easily, for quick maintenance.

Filter cleaning

WindTunnel have two filters. The primary filter should be cleaned up every two months as you needed.

Finally, if you’re still having issues check the HEPA filter by pulling it out and if the filter is very dirty or worn then you should be clean it.

You can order a replacement filter for about $10 on the Hoovers’ official website, you can able to find it on Amazon.

If you have other problems with your vacuum, you should call customer care service. You have a 2-year limited warranty on this machine.

2. Hoover WindTunnel air no suction

Here’s you have an easy solution, when your WindTunnel loss it suction power. It usually causes clogs.

Here’s what to do first check the indicator light at the top of your dirt cup. If it’s red there is something restricting the air flow.



Here’s we discussed how you can fix it.

At first, remove your dirt cup, open it and check your filter.

You would check its underside if it’s dirty rinse it with warm water and allow 24 hours for it to dry.



Make sure you set it up on its edge so it dries evenly. Even if you regularly rinse it placing a filter that not fully drive back into the dirt cup could clog the filter even easier.

Next, check your main hose for clogs. You should remove it from the machine and use a broom handle to knock out any debris that may be stuck in there.

Now there’s one more place you can check. If those two are clear and you still don’t have strong suction.

Remove the hood and then take out the brush roll and now check your lower hose for obstructions.


You can use a grabber tool to dislodge any clogs.

Grabber tool is an important tool that you need to before getting on similar troubleshooting like the Shark vacuum motor reset. Make sure you have them before you start troubleshooting.



3. Hoover WindTunnel self-propelled repair

Now all about WindTunnel self-propelled repair guides.

If your takes are difficult to push, be sure the self-propelled button is switched on.



If you don’t see an immediate improvement your handle may be too loose.

It’s an easy fix first turn off and unplug your Hoover. Then remove the screws from the back of the handle.

Make sure the self-propelled switch and power switch are set to off on the handle.

Also, make sure the power switch on the body of the machine is set for off.

As well then insert the handle back into the unit and screw it in tightly. Now plug it in, slide the power switch on and switch the self-propelled feature to on.

Finally about the height adjustment. At first, you have to start with the highest setting.


Then work way down until you can hear the brush roll bristle touch the carpet and you should feel the vacuum glide smooth across the carpet.

4. Hoover WindTunnel filter cleaning

Cleaning your filters will help keep your WindTunnel vacuum running at its peak performance.

There are two filters the primary should be cleaned every two months or as needed and the HEPA filters should be cleaned every six months for optimal performance.

To get started put the cleaner into the upright position. Turn the power off and unplug the power cord.

Remove the dirt cup from the cleaner and flip the lid to open. Then remove the rinsable filter and rinse with water for two minutes or until the water runs clear squeeze out the excess water and allow to dry for at least 24 hours.



Never put a wet rinsable filter back into the cleaner. Once it is completely dry to replace the filter and flip the dirt cup lid to close.

The second filter is a HEPA filter. You could find it on top of the baseplate, to clean it and slide it out.



Do not wash this filter with water simply tap the filter against the inside of a trash can to tap out the dirt and debris.

Replace the filter and make sure you hear it snap into place, to replace the filters be sure to use only authorized Hoover parts.

5. Hoover WindTunnel HEPA filter cleaning

At first, you have to remove the HEPA filter by pulling out the plastic filter frame. The filter should only be tapped clean and do not wash or rinse the HEPA filter.



After tapping the filter clean simply reinsert the filter frame back into the Hoover base until it clicks.

Note when used and maintained properly the HEPA filter should not need to be replaced within the warranty period.

If a replacement is needed to be sure to get the Hoover HEPA filter designed for your vacuum.

6. Hoover WindTunnel disassembly

Hoover WindTunnel repairs will require you to disassemble the product before you attempt this make sure the power cord is unplugged.

To access the belt or brush roll you will need to remove the bottom plate.

The plate may be secured by screws or by latches remove the screws or slide the latches out of the way and pull the plate off.

Then you should pull out the brush roll and detach it from the belt if necessary.



When the repair is complete first loop the belt around the brush roll and aligns the tabs on the sides of the roll with the notches in the frame.

Then reposition the bottom plate and secure the latches or screws. To access the start switch first remove the upper filter assembly.

Now remove the screw to release the handle assembly.



Remove the screws holding the handle assembly together use a small flat-head screwdriver to detach the hinge caps.



Now remove the bolt and remove the hinge screws to separate the two halves of the handle assembly.

When the repair is complete join the two halves of the handle assembly together.

Replace the hinge screws then insert and secure the bolt. Snap-on the hinge caps. Reinstall the rest of the handle assembly screws and slide the handle into position.

Secure the screw and snap the upper filter assembly into place.

If applicable to your model you can access the rewind cord housing and motor assembly by first removing the HEPA filter.

Now lift off the upper filter assembly and remove the screws to release the cord housing plate.


Your next step is to remove the hose.



Now uninstall the screws to release the hose fitting remove the screws securing the vacuum cleaners back panel and any guides or supports.


Then pull the panel off.



Remove the screws securing the hinge covers and unclip both covers.

Now unhook the belt from the motor shaft and lift the handle cord reel and motor assembly of the base.

Remove the screws securing the motor housing pull off the retaining clip if necessary and separate the housing.



If required you can now remove all of the screws securing the cord housing cover.

When the repair is complete reinstall the cord housing cover and secures the screws.

Join together the two halves of the motor housing. Snap the retaining clip into place if necessary and replace the screws to secure.

hoover-windtunnel-disassembly-cord housing cover


Now align the motor housing with the base and hook the belt onto the motor shaft.

Snap the hinge covers into place and replace the screws to secure. Next, reposition the back panel as well as any guides or supports and secure them with the screws.

Realign the hose fitting and secure the screws, reattach the hose replace the cord housing plate and reinstall the screws to secure.

Reposition the upper filter assembly and reinsert the HEPA filter with the vacuum cleaner fully reassembled you should test the product to make sure it’s functioning properly.

7. Hoover WindTunnel assembly

The main pieces to your WindTunnel Hoover are.

  • The vacuum base
  • The handle
  • The dirt cup
  • Extension tube
  • Crevice tool
  • Upholstery tool
  • An air-powered turbine hand tool

To assemble first remove the main screw from the handle base.



Slide the handle into the vacuum base push down firmly and tighten the screw with a Philips screwdriver.

Attach the dirt cup by sliding it in. Attach your tool so you’ll be able to easily reach for them. When you need them to put the air-powered turbo tool on the handle.



Slide the crevice tool into the extension tube and place it on the left side of the cleaner and the upholstery tool goes on the right side.

Set the hose onto the carriage. There is an automatic cord rewind feature that lets you pull out and rewind the power cord to need easy storage.

Your cleaner is now fully assembled and ready to use. A few things to keep your WindTunnel to rewind running well.

There are two filters the primary should be cleaned every two months or as needed and the HEPA filter should be cleaned every six months.

You will need to keep your brush roll clear of thread pet hair and other debris. See the maintenance and troubleshooting topic for more detailed guidance.

8. Hoover WindTunnel technology

Hoover WindTunnel has some pro feature and innovative technology like

  • Automatic rewind cord
  • Five-position adjustment
  • Easy maintenance filter
  • Other accessories

Automatic rewind cord

Hoover WindTunnel holds 27 feet rewind power cord and that is very enough long to clean any large space and it doesn’t need to plug out and replug the power cord.

Five-position adjustment

Five-position adjustment of Hoover one of the innovative technology. This five-position adjustment very effective to clean all types of floors and surfaces.

Easy maintenance filter

This WindTunnel represents a bagless technology and it maintains optimal suction power. It has a rinsable filter that can be cleaned with warm water. It also has a high-quality HEPA filter.

Other accessories

  • Comfortable grip handle
  • Fingertip nozzle
  • Thirteen and a half-inch wide nozzle
  • No-scuff bumper
  • 12-inch extension wand
  • A crevice tool

9. Hoover WindTunnel overheating problems

We sometimes hear from you guys that your WindTunnel is overheating and shutting off. This can happen when there’s a clog somewhere in the system.

On some of the versions of the vacuums, you might hear a whistling or hissing sound when your vacuum is on the verge of shutting off.


That’s the system performance indicator. First, turn the vacuum off and remove the dirt cup.


Take the lid off and inspect the filter, if it’s dirty.


Rinse it with warm water for two minutes and let it dry for at least 24 hours.


Your vacuum also contains a HEPA filter. Take the cover off and check this filter.


If it’s dirty. Don’t get it wet instead, tap it into a wastebasket.


Next release the hose by pressing green clip.


It’s on most versions of the WindTunnel and sees if there are any blockages inside of it.


You can use a wooden spoon handle or another household object. Just don’t use anything sharp that could damage your hose.


Lastly, leave your vacuum turned off for about half an hour.

The thermal protector that activated the shut-off will deactivate.

You can start cleaning again. These tips should get your WindTunnel in great working.

10. Hoover WindTunnel power cord replacement

I’ll be showing you, how to replace a Hoover WindTunnel power cord.

The power cuts out, then do check the main cable, with the cable still plugged in and the machine running give the wire a wiggle around. If the power cuts on and off either at the plugins or at the machine end, then the cable has failed and it needs replacing.

Safety first! Always unplug an appliance before carrying out any work.

I’ll be doing this fix on this Hoover vacuum cleaner.

The process should be quite similar to your make and model.

To access the mains cable, I need to first remove the underneath of the vacuum cleaner by undoing the screws that hold it in place.


To access where the cables are going, the mains cable comes directly into the machine.



Wires go underneath this cover. I’m going to remove this cover by undoing the two screws that hold it in place.

If the motor cover removed, we can see the cable clamp that holds the main cable in place.

To release cable, I’m just going to take a pair of pliers and pinch the two tabs should release the mains cable from the back of the machine.


Then you can just use a screwdriver just to push the wire down.

The mains cable released.

I forget to give it a little pull. I can tell which wires are connected inside, if I just pull these wires out as well you can see that more clearly.

It’s the blue and the brown here that are connected inside the mains cable.

What I want to do, because these the blue has been crimped here and I don’t want to disturb the brown wire that goes to the switch.

There is a little bit of space next to the motor, where I can put a terminal block and connect the new wires from the new mains cable to the old wires inside the machine.

The new mains cable does not come with any connection.

I’ll be using this electrical terminal block to connect the wires.

I’m going to snip the brown and the blue wire. Then feed those out by the old mains cable. I’ll just cut those cables now.

I’m also going to do is just strip back the insulation to expose the copper inside.

Then give a nice twist. It looks nice and solid and then just fold it back on itself, that it will fit nice and firmly inside the terminal block.


I’ll do exactly the same with the brown one.

I can then remove the mains cable from the vacuum cleaner.

Now the old cable is out of the way. I can grab my new one. Now what I’ve done is pre-stripped down the insulation. It gives me enough space to feed the wires under the motor.  Of course, connect blue to blue and brown to brown using the terminal block.


It’s worth pointing out that the new mains cable. The two ends have been crimped already. So, I don’t have to prepare those.

You can use a terminal block to connect the wires up.

With the wires all wired up nicely in the terminal block. I’m just going to push them down the side of the motor.

I need to do is to replace the old clamps that were on the old mains cable and put them on the new one.

The clamp-on your model may take a little bit of squeezing to get it into position. So, I’m just using a pair of pliers to do that on this one.


With the mains cable now in position. I can replace the motor cover. I’m just going to make sure there are no wires in the position of the screw holes. So, they’re not being pinched by the motor cover.

Lastly, now I can replace the base.

We have it one brand new mains cable fitted to this Hoover vacuum cleaner.

11. Hoover WindTunnel switch replacement

It has been having problems with, my Hoover vacuum cleaner switch.

I’ve decided to replace it.

This is a Hoover WindTunnel.

To replace the switch, remove the attachment.


Just connect hose again.


I’m going to remove screws from Handel.


Remove the canister.


Once you have that out, you can remove that holds the switch.


Once that’s done remove the two screws on the bottom and separate the unit using just a standard screwdriver.


I’ve got my unit apart here and see here is the link between the vacuum cleaner and the switch.


There’s your switch and there’s your link, at this point you’re going to just connect those two electrical contacts.

Remove the switch and pull it out. I was able to kind of pull it out with my bare hands.


I’m going to disconnect these two wires take the switch out of this housing.

You can see the housing that holds the switch has those two little clips on it.

I’m going to take a screwdriver, stick it under there and remove the switch from the Hoover housing.

So, you can see I’m about to take this switch out of here.

Let’s go and push up on it.

Take my new switch. Put it in the housing.

Put your switch back in the vacuum cleaner.

You have it reroute your wires screw everything back together be good to go.

I’m going to take apart or don’t get you.

Just steps there back together make sure that your peace doesn’t fall into the wrong orientation as you close it.

Just make sure this you have put all your screws back in and you’ve got a functioning switch.

12. Hoover WindTunnel filter replacement

Today we’re going to change the filters on the Hoover self-propelled WindTunnel vacuum cleaner.

  • First, make sure that your vacuum is unplugged out of the wall.
  • Click the switch and lay vacuum down.
  • Lay your vacuum down on a raised surface such as a table.
  • Remove the top sole plate first.
  • Take out the bag.
  • Take out the filter cover.
  • Replaces the old filter.
  • Take the cover motor filter cover put that on top.
  • Replace your final filter for this vacuum.
  • Take out the old filter.
  • Replace it with your new vacuum filter.
  • Replace your bag.
  • Pop the top back on.

Final Sentences

Hoover WindTunnel gets four-star up with positive reviews in different marketplaces. Hoover WindTunnel is easy to move, simple maneuverability. You can get optimal suction power from it.

Your Hoover WindTunnel is your most precious cleaning partner and it cleans different types of surfaces like hardwood floors or carpet.

Sometimes your Hoover WindTunnel needs troubleshooting. Here we have solved all Hoover WindTunnel possible problems. If you have a Bissell vacuum and experiencing any difficulty with this, then you can also read our Bissell Proheat troubleshooting guideline.


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86 thoughts on “12 Guidelines for Hoover WindTunnel Troubleshooting – Videos Included”

  1. Is there anyway to adjust those self propelled wheels any higher? On the Highest setting, Ours is very hard to push (Self propell works great on floors) ?? Model 6485900.

  2. Help needed. Was using vacuum tonight and it seems the part (motor housing component) has separated from base. Am not able to figure out how to get it back together. It does not seem to want to fit. Any information is appreciated

    • Is it possible for you to give photo or video of the separated vacuum cleaner? Then we will try to find a solution for you by analyzing those picture or video.

  3. the top filter is collecting a lot of dirt instead of going into the tank. it never used to do this. i’ve cleaned the hoses and replaced the hepa filter. why is this happening?

  4. I have the same problem as Nancy. I have a new tank filter and a new HEpa filter. I have good suction, but none of the dust is going into the tank it is depositing on the bottom side of the tank filter. Why?

    • Hi David, Good day.
      Opening the dust capsule & removing filter indoors (over freshly packed carpet!!!) Always do a vacs internal maintenance – a great deal of fine dust will undoubtedly get disturbed & airborne in this process. Have a full bucket of water next to you, immediately (& carefully) plunge the filter into it- rinsing a worked filter under a tap is messy & more fine dust will get airborne.

  5. Mine picks up great but dirt keeps getting into the smaller top section of the canister and it’s incredibly difficult to get it out.

    Any ideas why this is happening?


    • Your WindTunnel should not clog or shut off. This usually occurs when a filter or airway has a blockage that you haven’t pinpointed. I put together this quick video with some tips that should help. Let us know if there’s anything else you need.

  7. I inherited the vacuum and replaced all of the filters. Now When I use the vacuum it ejects or pushes out the hepa filter frame onto the floor. I cant seem to get the filter frame to click in place. any help would be greatly appreciated.

    • This video will show you how to replace the power bar (roller brush) belt and HEPA filter on a Hoover Windtunnel upright vacuum cleaner. During the process, we try to provide tips and advice for doing similar DYI projects based on things we have learned over the years.

    • There could be a few reasons your brush roll isn’t spinning. This should get you going again. If it doesn’t, let us know. This is a video explaining why the brush might stop spinning on a hoover wind tunnel, and how to prevent this from happening. We’re always here to help.

  8. HI. While cleaning the filTer on my hoover windtunnel 2 , i decided to take apart the entire upper assembly to clean it. I unscrewed the 3 screws that hold the 3 pieces together and now cannot get it Back tOgether because of the twist it takes to lock into place. I cannot get the three pieces to align again. Is there a video thaT will show me how? Thank you for any help.

  9. I just bought a wind tunnel rewind 2 pet upright and got it assembled and started and it’s really noisy. Sounds like something in the roller but nothing there. Are they always this noisy?

  10. My vacuum base does nOt have any suction. The hose attachment is Fine and has perfect sucTion. I’ve cHecked and there IS nothing clogging the pipes. The filters are clean too. it’s just the Main head (base) that has stopped sUcking.

  11. My new windtunnel 2 cord retractor does not RetRact the cord- first time use- Xmas gift. Is there an easy fix or return item?

    • You probably do not understand its use, here we provide a video, here you will find a really nice explanation of putting it together, where the accessories go, all the filter placements and so on.

    • Then, you should need to buy a new Hoover WindTunnel(paid link). For the best all-around value, look no further than the Hoover T Series Upright Corded Vacuum Cleaner. With Hoover’s patented WindTunnel technology, it lifts and removes surface debris and deep down embedded dirt to give your floors the ultimate clean. At less than 17 pounds, it is easy to move up and down stairs and the onboard attachments allow for above-floor cleanings like furniture and curtains.


    • Hi Ranch,
      While in use, the Hoover WindTunnel cleaner is a little bit noisy, with a decibel level of 88 dB. That is above average.


  12. bought a Hover Windtunnel but the unit is not snapping on to the handle on the right hand side of the machine have cleaned filter and cannt get it to snap in tightly

    • Cleaning cyclonic filter of Hoover WindTunnel is very easy. The shroud can be removed by unscrewing the three screws that hold it on. It’s maybe a hassle for you. You can watch this video to make it more easy for you.

  13. I was using my Hoover wind tunnel 2 channels of suction vacuum and turned it off to do something else unplugged it to move to another room plugged it back and amd will not turn on! Tried other outlets in my house and still will turn on, any suggestions?

  14. I replaced the brush roll and belts on my hoover windtunnel platinum series. The brush roll turns and there is suction, but when I turn it on – it only stays on for a second. Then it shuts off and the power button blinks. Any idea what I can try to remedy this?

  15. Bought the Hoover total home pet. Plugged it in last night to use it. Worked great. Turned it off for a second then went to turn back on and it’s not working. Tested outlet it works with everything else including the old vacuum. Tried other outlets and not working still. Any suggestions? May just take back since I only bought it yesterday.

  16. I bought a Hoover Windtunnel 3 Pro Pet a week ago and when I got it out of the box and plugged it into the outlet it won’t come on. My husband threw my receipt away and they will not let me return it without receipt. Also, I have plugged it in to other outlets as well as tested those outlet and it still won’t turn on

  17. The whole head of my Hoover head seems to just suck down on the carpet and will not move across the carpet. It is like pushing a cement truck across the carpet. Does not make any diference where I set the heigth adjustment.

  18. I have a hoover wind tunnel Max multi cyclonic vacuum and the lever to disengage the roller brush (for bare floors) does not stay engaged. How do I fix this?

  19. We bought new Hoover wind tunnel but can’t find any illustration of how to step on the nozzle & pull the handle back.

    Can’t use it this way.

  20. Hoover wind tunnel air – 5-8 years old. Hose has come out of the machine where it should be permanently attached. Any suggestions for a fix? Even a temporary fix would be great as we are
    trying to self isolate ! Wondering if electrical or duct tape would do.
    Stay well and thanks

  21. The power brush starts and stops spinning whenever it wants to. If I turn it off, wait a minute or 2 turn it back on, it will usually start again, but no guarantee it will stay running. Have cleaned roller which didn’t really have anything on it, checked the belt, seems to be tight. Can’t figure this out. How can I check if the uniot is still under warranty? I think have only had about 4 years.

  22. Hello;
    i own 2 bagless hoover vacuum,1 is a pro the other is paws wind tunnel, 1 of themwhen vacuum the dust and dirt goes straight up,to the top into the base filter,and not into the canister,now everytime i vacum the floor i have to clean the filter ,
    why is this happening?
    note: i did wash a week ago the filters and the canisters and let dry for a day.

  23. Looked at your video and it appears I have a problem that you didn’t address.
    The handle is locked in the upright position. I step on the lever on the base of the unit and nothing happens. Cannot push the machine with handle in upright position.
    Any suggestions?

  24. I just changed the belt on my Windtunnel. It is now noisy and the foot pedal for hard floors will not latch making the brush always run.

  25. Is there a way to keep handle from coming off while vacuuming on Hoover high performance swivel. Only have had it for few months.

  26. These are really wonderful ideas in regarding blogging. You have touched some good points here. Any way keep up writing.

  27. My shark model IF250UKT keep over heating and stopping after 5 mins of use I have cleaned all filter but the problem is still happening. Can you help it cost over 300 pound and is just over a year old and had this problem for a few months.

  28. I was using my Hoover Windtunnel vacuum, turned it off to move to another room, plugged it back and it will not power on. I have tried other outlets and it still won’t turn on. It’s not the outlets because I have tried other items in them and they work. It’s definitely the vacuum. Any suggestions? I haven’t owned it that long and have hardly used it.

  29. Wow, fantastic weblog format! How lengthy
    have you been blogging for? you make blogging look easy.
    The full glance of your website is great, as smartly as the

  30. I used the wind tunnel and it shut off on me. I left it for 30 min and it would not restart. 2 days later tried to start again-no luck.
    I checked the hose and found LEGO clogging it up.
    Removed debris and cleaned filters but still won’t turn on.
    Have i burnt out the motor?
    Is there an internal fuse to replace?

  31. Hoover wind tunnel shut down. Beater bar light comes on and the bar spins. However, the vacuum motor does not engage. Filters are clean, hose is free of obstruction. Help

  32. I have a windtunnel upright. When I put the canister back in after cleaning it, the lid of the cannister became loose and is now stuck in the machine. Any ideas??? Thank u!

  33. This might be silly but I see “today we’re going to solve this issue” but there’s no “12… guidelines” anywhere. What am I missing? I seek answers for two issues. The brush not turning and the self-propel function no longer working. Any and all help is greatly appreciated.

  34. I’ve cleaned everything and have new filters and my Hoover Windtunnel will still only suck in attachment mode, not for floor. Hoover CS has been no help. Any ideas? Motor sounds perfect but does smell warm when I try it in floor mode. I’m at my wit’s ends. Help! Thank you.

  35. You said there was a way to detach the hose and use a broomstick to clear clogs. But I don’t see any mention of HOW to do this! Could you add that please.

  36. I have the Hoover Windtunnel Pet Drive. Only about 4 to 6 months old. I took it apart. Cleaned it, let it dry for 2 to 3 days (just to make sure) and put it back together. It now collects the debris in the lower, washable filter part, rather than the cannister. All parts were put back in, and there is no leak. Any ideas??

  37. I just had mine delivered from Amazon. After assembly, I see there’s a gap (about 2 cm) between the hose attachment and the tank. The rubber part looks like it’s supposed to attach somehow but I don’t want to rip or break it. Any thoughts? Nothing in the book…

  38. Hello! My Hoover upright while house wind tunnel vacuum cleaner won’t turn on. I was using it in one outlet and when finished I shut it off, unplugged it and moved to another room. Once plugged in ,it won’t turn on. The outlet is fine. I even plugged it in the previous outlet and no such luck. I’ve only had this vacuum for a year or two. What can I do?

  39. A gentleman asked earlier, but there was no response, so I have the same problem….We took our Hoover upright vacuum cleaner to a service dept. because the self propel quit working and while we were there I asked him if he could lower the head somehow because at the lowest setting it wasn’t low enough, so he did and it worked great. Now we have new carpet throughout our home and the sweeper at the highest setting still needs to be higher, so we took our sweeper yesterday to the service dept., but they were no longer in business, so I was wondering how this was done, so I could lower it back down to where it was before. Thank you.

  40. I have a Hoover wind tunnel pet xl. The vaccum doesn’t clean any hair from the carpet. I have tried running it different heights but it won’t clean any hair.

  41. Hey there,
    I have the Hoover whole house elite pet. The motor and it still sucks up the dirt but instead of it going into the the chamber it just shoots everything g out the back. I checked the hose and it looks fine. Need ur expertise

  42. I had this issue, myself with a different brand. If you search on You Tube, you can find repairment who put up videos for these kinds of fixes. With mine, it was simply tightening down a screw that loosened. Save me big $$ from going to a repair shop.

  43. My unit is stuck on carpet I can’t switch it to the floor setting. When I’m using the carpet setting the beater stops with any pressure. I have a new belt on the beater bar so that’s not it,

  44. My wind tunnel 3 pet roller will not turn on. After taking off the skid plate the belt is still in tact and does not look like it is slipping. I have had the opposite issue occur as well where the roller will not turn off. I have watched a couple of the videos posted but both seem to be in regards to a motor. It almost seems as if the roller pedal does not engage

  45. is it ‘normal’ for the retractable power cord on my Hoover UH70830 to get ‘very warm-hot’ to the touch?

  46. On my second one. It just pushes the dirt around the house. No satisfying crackles of debris being sucked up anymore. You get what you pay for I guess.

  47. I am using a new hoover windtunnel vaccum accidently pulled out to the red tape and now it won’t go back in. How do I fix it?

  48. So I have a Hoover High Performance Swivel, with the on off button for the brush. Works amazing when clean and clear. But as of recently after you kick back the upright (this is when the brush starts to spin) it will work for 25 too 50 rotations if the and the brush stops spinning. I took it all apart and everything looked good. No bad wires all wires connected belt is looking Goff as well as the Circuit board. If activated while holding in the air it will spin to know end. It’s got to be a safety over ride or something please help ASAP!!!!

  49. Why is my vacuum pushing out the Hepa filter? It is in straight, the other filters have been replaced, I replaced the belt as well. Nothing is fixing this issue. It is also louder than normal. There are no clogs in the system.

  50. I have a Hoover Windtunnel upright vacuum cleaner which is doing a great job, but now that I am finished vacuuming my house, I set it uprright and the electric cord is not automatically rewwinding back into the square opening it comes out of. I’ve spend a half hour trying to push the cord back into the square opening and I’ve got over half the cord back in but it’s very hard to push the rest of the cord all the way back in. Am I doing something wrong, Shouldn’t the electric cord just rewind itself back into the vacuum cleaner? Please help.

  51. I was vacuuming and it just stopped working. It will no longer turn on. The hoses are not clogged. It sounded like when a motor just looses power. Can I fix them myself? Do I need to take it to repair shop or do I need to buy a new one?

  52. Aloha!
    I have a Windtunnel 2 vacuum. As I was vacuuming, the vacuum sucked up half of a strap on a bag. I turned off the vacuum and pulled the strap out, there was a slight burnt smell but it went away. When I turned the vacuum back on and began vacuuming, there seems to be a knocking sound. I turned it off and turned it over to check if anything was stuck or clogged. Nothing seemed to be wrong. I removed the bottom plate and saw the belt was still in tact. How do I stop the knocking sound?

  53. I Have ? My Hoover Elite Rewind Plus The Suction Extension Hose I Went To Use It And I Checked It To Make Sure It Had Suction I Put My Hand Over It To Feel The Suction And It Turned Red It Had Suction And Then When I Took My Hand Off It Then It Turned Green Again I’m Not Sure Why It Truned Red Some Please Let Me Know Why It Truned Red Thanks

  54. My brush roll on/off pedal will not stay down when I push it. When I hold it down with my foot it works great. Thanks for your help?


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